Procurement details in one place.

Commercial terms, billing, AI usage, and security information for the people reviewing the purchase.

This page covers how Signals is sold and billed. For our security posture, sub-processor list, and a draft DPA, see the security overview or use the contact page.

What you're buying

  • One fixed price per plan. Each plan bundles capacity, editor seats, and a monthly AI usage allowance. Nothing meters in the background.
  • Two plans today. Starter is €150/mo and Pro is €390/mo on annual billing. For more Workspaces, seats, or usage, see the plans or ask us for a tailored quote.
  • You pay for editor seats only. Viewers (read-only) and external Guests are free and unlimited on every plan, and never count against the seat cap.

How AI is billed

  • AI usage included. Each plan includes a monthly allowance for model API usage through Signals, covering scans, fact-checks, and images.
  • A monthly cap, not a metered bill. You will not get a surprise overage. The app shows the cost of an action before you run it, and the budget resets each billing period.
  • Every run is logged. Each AI action records its model and usage details, exportable as CSV for your own records and chargebacks.

Billing, tax, and terms

  • EUR, exclusive of VAT. VAT is handled at checkout. EU businesses can supply a VAT ID for reverse-charge.
  • Annual or monthly. Pay annually (twelve months upfront) or month to month at a small premium. Annual saves about 20%.
  • Invoicing is annual-only. Annual plans can pay by invoice: NET 30 bank transfer or purchase order. Monthly plans are billed to a card at checkout.
  • Cancel anytime. Annual plans are refunded pro-rata for the unused term.

Security and access

The full posture, including our sub-processor list and SOC 2 status, lives on the security overview. In short:

  • SSO through WorkOS. Connect your own identity provider over SAML or OIDC, with SCIM directory sync for enterprise IdPs.
  • Org-scoped roles. Admin, editor, and viewer roles, with a hard tenant boundary between organizations.
  • Run records. Every AI run is recorded with its model, prompt, sources, and outputs for review.
  • No training on your data. We do not use your prompts, outputs, or Workspace content to train models.

Data and compliance

  • GDPR and UK GDPR. We support data subject access, correction, and deletion. A data processing addendum is available on request.
  • Sub-processor certifications. Our infrastructure providers (WorkOS, Convex, Vercel) maintain SOC 2 Type II reports, shareable under NDA.
  • Our own posture. Signals is not yet SOC 2 certified. We operate to SOC 2 aligned controls and can walk your team through current readiness.

Getting set up

To open an account we need a work email, your company name and country, and a VAT ID if you are an EU business. Once terms are agreed, we set up your organization and turn on access. Read-only access for reviewers is free, so your evaluators can look around without consuming a seat.

Talk to us

For a vendor questionnaire, a draft DPA, a security review, or a quote and a plan that fits your team, use the contact page.

You can verify the outcomes and build confidence over time. I can see the value in that.

AI and Technology Lead

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